Privacy Policy

    Welcome to StyleBuddy. StyleBuddy is owned and operated by Strike A Pose Fashion India Pvt. Ltd. having its registered office at 944, Sushant Lok Phase-1, Gurugram (hereinafter referred to as "us" or "we"). We are the owner and operator of the Style Buddy platform (hereinafter collectively referred to as the "Platform" or "Website") and have formulated this Privacy Policy ("Policy") in accordance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Our Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your choices about the collection and use of your information. We are committed to safeguard the privacy of our users, visitors, and all other persons who access the Website.

    By visiting/accessing the Website and voluntarily providing us with personal/sensitive/identifiable Personal Data as specified under clause 4, you are consenting to our use of it in accordance with this Policy and applicable laws. This Policy does not apply to third-party websites/applications that are connected via links to the Website. If you do not agree with this Policy, please do not proceed further to use/access this Website. This Policy is a part of the Website terms & conditions. We may update this Policy from time to time. While we will always endeavour to notify you, you must periodically review the Policy for the latest information on our privacy practices.

    1. Definitions

    • "User" means any person(s), who visits, uses, deals with, and/or transacts through the Platform avails our services, including a browser.
    • "Personal Data" means personally identifiable information that can be used to contact or identify you.
    • "Cookies" mean alphanumeric identifiers or files that we transfer to your device through your web browser to enable our systems to recognise your browser and to provide you with personalised features.
    • "Website" means a collection of publicly accessible web pages which are interlinked to one another and share a common domain name; herein refers to 'Style Buddy'.
    • "Stylist / Service Provider" means a person marketing products on the platform.

    2. Nature of Services

    Style Buddy is a fashion platform that enables the customers/users to book a designated resource (in form of a Service Provider) for themselves for the provision of Fashion and Beauty services such as Personal Styling, Fashion Designing, Beauty Services, Event Styling, online sale of clothes, accessories and beauty products, etc. We reserve the right to add or remove products and Services from its overall offerings without prior notification.

    3. Consent

    By using the platform, providing us your Personal Data or by making use of the features provided by the platform, or by making a payment to us on Style Buddy, you hereby provide your consent to the collection, storage, processing, disclosure, and transfer of your Personal Data in accordance with the provisions of this Privacy Policy.

    You acknowledge that you are providing your Personal Data out of your free will, either directly to us or through a third-party or your organisation. You have the option to not provide us with the Personal Data sought to be collected. You will also have an option to withdraw your consent at any point, provided such withdrawal of consent is intimated to us in writing at support@stylebuddy.in.

    If you do not provide us with your Personal Data or if you withdraw the consent at any point in time, we shall have the option to not fulfill the purposes for which the said Personal Data was sought and we may restrict your use of the platform.

    4. Personal Data

    To enable you to engage with our Services, we will use personal information about yourself — provided directly to us or to a third party or your organisation — to contact or identify you, such as your name, phone number, emergency contact number, gender, occupation, hometown, personal interests, your email address, and any other information that we or the Service Provider might require from you.

    If you communicate with us by email or phone, any information provided in such communication may be collected as personal information. The main reason we collect this Personal Information is to provide you a smooth, efficient, and customised experience. The collection of Personal Information also enables the user to create an account and profile that can be used to interact with our Service Providers.

    5. Use of Information for Services

    Our primary goal in collecting the information is to provide you access to the Website and provide the Services. We may use the information provided by you in the following ways:

    • To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services.
    • For customer support and to respond to your inquiries.
    • For internal record-keeping purposes.
    • To process billing and payment, including sharing with third-party payment gateways.
    • To improve and maintain our Website and our Services.
    • To periodically send promotional emails regarding new products, special offers from Style Buddy.
    • To contact you via email, telephone, or mail to deliver certain services or information you have requested.
    • For market research purposes, including customization of the Website according to your interests.
    • To resolve disputes, protect ourselves and other users, and enforce our Terms of Use.
    • We may compare and combine aggregate data with the personal information we collect about you.

    6. Cookies

    • We use cookies and other tracking technologies such as beacons, tags, and scripts to collect information and to improve and analyze our Platform.
    • We use cookies to make advertising more effective, improve our services and maintain our system security.
    • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, we may not be able to use some portions of our Platform if you do not accept cookies.
    • Examples of Cookies we use: Preference Cookies, Security Cookies, and Advertising Cookies.

    7. Log Data

    When you visit the platform, our servers automatically record information that your browser has ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, device name, operating system version, the configuration of the app when accessing the Platform, the webpage you were visiting before you came to our Services, pages of our platform and Services that you visit, the time spent on those pages, the information you search for on our Services, access times and dates, and other statistics.

    8. Third Party Disclosure

    We will not sell or trade your Personal Information to third parties without approval or notice from your side. This however does not apply to any storage or transfer to and from server/website hosting partners and other parties who assist us in operating our platform, conducting our business, or servicing you. We may also release your information only when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

    9. Links

    The platform may contain links to other third-party sites and it is not necessarily under our control. We are also not responsible for the privacy practices of such third-party sites. We encourage you to be aware of the privacy policies of third-party sites that collect Personal Information.

    10. Changes to Policy

    We reserve the right to change or remove any part of the Privacy Policy without notice or liability to any third party. However, reasonable effort to intimate our users will be taken from our side. Unless stated otherwise, our current Privacy Policy applies to all information that StyleBuddy has about you and your account.

    11. Grievance Redressal

    To address any grievances of the user, we have set up a Redressal Forum:

    12. Jurisdiction

    Jurisdictional policies of Style Buddy are in accordance with the Indian laws and any dispute between the user and us shall be brought and maintained exclusively in the competent courts in Haryana, India.

    13. Contact Information

    You can contact us by using our contact number +91-98988 28200 or through mail at support@stylebuddy.in.